Digital Daily Checks & Task Management for UK Leisure Centres
OpsPal is the digital operations platform that replaces paper checklists in leisure centres, swimming pools, and gyms. We automate daily compliance workflows—from pool plant readings to opening/closing checks—giving Duty Managers real-time visibility of site safety. Our system ensures every cleaning schedule and maintenance check is timestamped, audited, and linked to staff training records for Quest and HSE compliance. See how DLR Leisure Benefited from OpsPal
Manage critical compliance tasks across all leisure facilities
Running safe, compliant leisure centres means completing hundreds of time-sensitive tasks daily — pool water testing before opening, plant room temperature checks, gym equipment inspections, fire safety tests, cleaning protocols and incident reporting. Miss one critical task and you risk member safety, regulatory breaches or failed inspections.
OpsPal’s task management software ensures nothing gets overlooked. Create digital checklists for every compliance requirement:
Pool operations: Pre-opening water tests, hourly chlorine and pH checks, plant room temperature monitoring, backwash schedules, chemical dosing records, pool vacuum logs
Gym and fitness: Equipment safety checks, PAT testing schedules, maintenance inspections, studio cleanliness checks, changing room audits
Health and safety: Fire alarm tests, emergency lighting checks, first aid kit inspections, accident book reviews, legionella temperature monitoring, gas safety checks
Facilities maintenance: Boiler servicing reminders, lift inspections, door closer checks, CCTV functionality tests, AED battery checks
Each task links to relevant procedures, risk assessments and training requirements. When a lifeguard completes a pool water test, they can instantly access the procedure for corrective action if results are out of range. Location tracking shows which facility the task was completed at, essential for multi-site operators managing dozens of leisure centres, swimming pools and sports facilities.
Real-time visibility of task completion across your estate
Multi-site leisure operators need to know what’s happening right now
Not discover missed tasks during the next audit. OpsPal’s live dashboard shows task completion status across every location in real time — giving head office and area managers instant visibility of compliance across the entire estate.
See which leisure centres completed their morning pool tests on time and which are running late. Identify patterns where specific tasks are consistently missed at particular sites. Monitor duty manager walk-throughs, shift handover checklists and daily cleaning schedules across all facilities simultaneously.
Automated notifications alert managers immediately when critical tasks are overdue, incomplete or show out-of-range results. If a pool water test shows chlorine below safe levels, the duty manager receives an instant alert requiring corrective action. If a fire alarm test isn’t completed, automatic escalation ensures senior management knows before it becomes a compliance issue.
Location tagging means every task completion is linked to a specific facility, department or even equipment item. Track which gym has the highest volume of maintenance tasks or which pool plant consistently requires attention. This data helps you allocate resources effectively and identify sites needing additional support or training.
The system maintains complete audit logs showing exactly when each task was completed, by whom, at which location, and whether results were within acceptable ranges. This is precisely the evidence Quest assessors, HSE inspectors and insurance providers want to see — demonstrating your systematic approach to managing safety and compliance.
Streamline operations from opening checks to preventative maintenance
Beyond critical compliance tasks, leisure centres have dozens of operational tasks that keep facilities running smoothly. OpsPal makes it simple to manage everything from opening procedures to preventative maintenance programmes.
Opening and closing checks
Ensure every facility opens safely with structured checklists covering reception setup, pool area inspection, gym floor walkthroughs, plant room checks, changing room preparation and emergency equipment verification. Closing procedures ensure nothing is missed before staff lock up — pool chemical dosing, plant shutdown sequences, building security checks and alarm activation.
Shift handover tasks
Eliminate communication gaps between shifts with digital handover checklists. Outgoing teams confirm key information has been passed on — member incidents, equipment failures, maintenance in progress, upcoming bookings. Incoming teams acknowledge receipt, creating accountability and audit trails.
Cleaning schedules
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Pool Surrounds: Wet-side hygiene and slip-hazard checks.
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Changing Rooms: Hourly inspection logs and deep clean schedules.
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Gym Floors: Equipment wipe-down and dust control.
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Reception Areas: High-traffic cleaning protocols.
Preventative maintenance programmes
Schedule and track servicing for pool plant equipment, HVAC systems, gym machinery, lighting, building fabric and IT systems. Move from reactive to proactive maintenance by setting inspection frequencies based on manufacturer requirements and usage patterns. The system alerts engineers before equipment failures occur rather than after members complain.
Manager walkthrough audits
Structure daily, weekly or monthly site audits with customisable checklists.
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Customise: Build audits for safety, cleanliness, or brand standards.
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Execute: Managers complete the audit via mobile or tablet.
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Action: Failures (e.g., “broken locker”) automatically generate a remedial task.
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Track: Senior leadership views completion rates across all sites.
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Managers complete walkthroughs on mobile devices, immediately logging issues that generate tracked corrective actions. Senior management sees audit completion rates and trends across all sites.
Multiple scheduling options let you set tasks for specific times (pool water tests every hour), specific days (manager audit every Monday), intervals (plant servicing every 90 days) or frequency (deep clean monthly). Match task scheduling to your actual operational needs rather than forcing operations to fit rigid software limitations.
Drive accountability and continuous improvement
Task completion without accountability achieves nothing. OpsPal links every task back to the individual user who completed it, creating transparency that drives performance improvement and supports fair management decisions.
Training integration for competency assurance
Link tasks to qualification requirements so only appropriately trained staff can complete critical activities.
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Pool Plant Tasks: Require PWTAG or ISRM certification.
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Gym Inspections: Require equipment maintenance qualifications.
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Children’s Activities: Require DBS checks and safeguarding training.
Attach training videos, procedures and reference guides directly to tasks. Staff access just-in-time learning when they need it — a pool chemical handling video appears when logging chemical additions, equipment maintenance guides link to inspection tasks. This supports new starters whilst providing refresher materials for experienced staff.
Cost visibility for operational efficiency
Understand the true cost of your operations by tracking time spent on task completion. Calculate how much it costs to run daily pool operations, clean facilities, maintain equipment and complete compliance activities. Compare costs across sites to identify efficiency opportunities. Assess whether outsourcing specific tasks (deep cleaning, specialist maintenance) is more cost-effective than in-house delivery.
When tasks are missed, quantify the cost implications — lost revenue from facility closures, emergency callout charges for reactive maintenance, or penalties from failed inspections. This data supports business cases for additional staffing, equipment investment or process improvements.
Problem logging and resolution
Staff add problems, maintenance issues or safety concerns on the move, capturing photographs for clear communication. Instead of issues getting lost in email chains or forgotten verbal handovers, every problem generates a tracked task assigned to the responsible person with due dates and location tags. Managers see exactly what’s been reported, what’s in progress and what’s been resolved across all facilities.
Embed third-party tools like Microsoft Forms or Google Forms directly within tasks for specialist data collection — customer feedback surveys, detailed incident reports, energy consumption monitoring or member satisfaction tracking.
The result: complete operational visibility, demonstrable accountability, evidence-based decision-making and continuous improvement driven by data rather than guesswork.
Book a Call With Our Team
We’re on hand for any questions you may have. Simply book a meeting using our booking system and we will talk you through any questions.