Blog & Insights

“We Had the Risk Assessments in Place” — The Sentence That Keeps Appearing in Court “We had the risk assessments

There are two types of leisure manager. The first is scared of knowing — because if you never look, you

The Operational Debt That’s Quietly Killing Leisure Trusts Picture a Monday morning. Your senior manager walks in, checks the weekend

Local Government Reorganisation Is Coming. Here’s How to Get Your Leisure Operations Ready. By Craig Campbell | OpsPal There’s a

Your Wage Bill Just Went Up. Your headcount didn’t. Here’s What Breaks First. On the 1st of April, your wage

Compliance Keeps You Open. Excellence Keeps You Busy. A leisure trust CEO told me recently that their biggest operational achievement

Why Frontline Performance Problems Are Usually a Management Problem in Disguise The most common management response to performance challenges in

Why Can’t You Answer These 5 Questions About Your Own Facility? Think you’re running a tight operation? Here’s a quick

How Much Critical Operations Data Are You Missing – And When Will You Find Out? You run a tight ship.