Privacy Policy

Thanks for using OpsPal, please read this Privacy Policy carefully. By using OpsPal in anyway, you are agreeing to this Privacy Policy and our Terms and Conditions. We are committed to safeguarding the privacy of our users; in this policy, we explain how we will treat your personal information.

Collecting personal information
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this system including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
(b) information that you provide to us when registering with our system including your name, email address and password;
(c) information that you provide when completing your profile and sites on our system (including your name, email, password and all connected site data, examples including data recorded within risk assessments, procedures, and tasks);
(d) information that you provide to us when using the services on our system, or that is generated during the use of those services (including the timing, frequency and pattern of service use);
(e) information that you post to our systems.
(f) any other personal information that you choose to send to us or input to OpsPal.

Using personal information
Personal information submitted to us through our system will be used for the purposes specified in this policy or on the relevant pages of the system.

We may use your personal information to:
(a) administer our system and business;
(b) personalise our systems for you;
(c) enable your use of the services available on our system;
(d) send you non-marketing system communications;
(e) send you email notifications that you have specifically requested;
(f)  send you marketing communications relating to our business which we think may be of interest to you.
(g) provide third parties with statistical information about our users (Google Analytics);
(h) deal with enquirers and complaints made by or about you relating to our system;
(i) keep our system secure and prevent fraud; and
(j) verify compliance with the terms and conditions governing the use of our system.

If you submit personal information for publication on our system, we will publish and otherwise use that information in accordance with the license you grant to us.

Your privacy site settings can be used to limit the publication of your information on our system, and can be adjusted using controls on the system.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers or professional advisers insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

Retaining personal information
This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain a small amount of personal data (name, email, encrypted password):

  • to the extent that we are required to do so by law;
    (b) if we believe it may be relevant to any ongoing or prospective legal proceedings; and
    (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  1. Security of personal information
    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall-protected servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our system confidential; we will not ask you for your password (except when you log in to our system).

We may update this policy from time to time by publishing a new version on our system.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights
You may instruct us to provide you with any personal information we hold about you or your sites; provision of such information will be subject to:

(a) the payment of a fee and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third-party websites
Our systems allows hyperlinks to, and details of, third-party websites.
We have no control over and are not responsible for, the privacy policies and practices of third parties.

Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.

Our website uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use both session and persistent cookies.

Most browsers by default require you to enable cookies. Please refer to this link for your preferred browser choice on how to enable cookies. 

Blocking all cookies will have a negative impact upon the usability of our system. If you block cookies, you will not be able to use all the features on our system.

You can delete cookies after your session on OpsPal, which does not have a negative impact on your future use of OpsPal.

Our Details
This system is owned and operated by OpsPal Ltd

We are registered in England under registration number 10607674, and our registered office is at Mold Business Park, Mold, Wales, CH7 1XP.

Our principal place of business is at OpsPal Ltd, Mold Business Park, Mold, Wales, CH7 1XP.

Contact Us
If you have any questions concerning the OpsPal Service or the Agreements, please contact