Made by operators for operators
Digital Operations Software for Leisure Centres & Facilities Managers
No complex setup. No enterprise pricing. Just operations that work.
Transform how you manage operations across leisure centres, facilities and multi-site businesses. OpsPal is digital operations software designed specifically for your people and your facilities, managing compliance, safety, maintenance, training, and operational standards in real time. Get live visual dashboards of your entire operation within seconds, not months.
Complete Digital Operations Management
OpsPal consolidates your entire operational ecosystem into one intelligent platform. From compliance tracking to real-time problem management, our solution provides instant visibility and control over every aspect of your facility operations.
Created by people who’ve actually run leisure centres and facilities. We understand Quest assessments, ukactive TAS, RLSS requirements, and the operational reality of managing busy facilities — not because we researched it, because we lived it.
Core Features
Risk assessments are the foundation of operational safety. OpsPal ensures staff read risks relevant to their role, tracks action plans, and provides assessors with evidence of systematic risk management all in one digital operations platform.
Standard operating procedures, policies, training guides, site-specific standards — everything your staff needs available instantly. OpsPal's digital operations platform ensures everyone works from current versions with automatic updates across all sites..
Proactive operations require real-time task scheduling that staff can access anywhere. Visual indicators show task status instantly — green for ready, amber for underway, and red for overdue. Digital operations management that prevents problems, not just records them.
Eliminate manual spreadsheets. OpsPal's digital operations software tracks staff certifications, automates expiry reminders, and links qualifications to task permissions. Only competent staff can sign off regulated activities — protecting your organisation and satisfying assessors.
No problems overlooked or forgotten. Quick issue logging with photo evidence, automated reminders if updates are missed. View all problems across your digital operations platform grouped by status.
Holistic views of your entire operation — organisation level, site level, team level, individual level. See your business from every angle within seconds. Digital operations dashboards showing compliance status, outstanding tasks, and performance metrics in real time.
Stop chasing spreadsheets and expiry dates. OpsPal automatically tracks every staff qualification, sends renewal reminders before certificates lapse, and links competencies directly to task permissions. Only qualified staff can sign off regulated activities — giving you instant audit-ready evidence and genuine peace of mind.
Easy to use
OpsPal is incredibly powerful and easy-to-use
Easy to Set Up Digital operations software shouldn’t require six-month implementations or enterprise consultants. Simple document upload or copy-paste from existing documents gets you running immediately. This system provides digital operations management that eliminates enterprise complexity.
Built for Frontline Teams Staff log in on their preferred device, view assigned tasks, access supporting information, and complete their work. It’s like having all your operational knowledge available wherever and whenever they need it. Digital operations software that frontline teams actually use.
Communication happens within the app, via problems, smart tasks, Communications like newsletters for staff – no need for a separate apps
Real-Time Intelligence Organisation, site, team, and individual views available to those who need them. Complete audit logging on all activities. Add problems and quick tasks on the move. Photograph issues to communicate effectively. Digital operations dashboards showing what’s happening right now, not last month.
Users will be guided through 6 minutes of training, and they will be ready to use the system.
Straightforward for users logging in on their preferred device. Users can view the current tasks assigned to them and access any information they need to support them in their job role. It’s almost like having all your induction information available to you wherever and whenever you need it.
Digital operations software trusted by Leisure Centre's
Leisure trusts, universities, independent operators managing swimming pools, sports halls, fitness suites across single sites or multi-site estates. Digital operations software handling pool plant operations, lifeguard qualifications, Quest accreditation, and ukactive TAS compliance.
Multi-Site Franchises Franchise groups maintaining consistent operational standards across multiple locations — restaurants, retail, services. Digital operations software ensuring every franchisee follows brand standards, safety requirements, and compliance obligations.
Care Homes & Healthcare Residential care, nursing homes, supported living managing CQC compliance, staff training, medication management, and care standards. Digital operations software for regulated care environments.
Education & Universities Schools, colleges, universities managing site operations, health and safety, maintenance, and compliance beyond their sport facilities. Digital operations management for educational estate management.
Retail & Hospitality Multi-site retail operations, restaurant groups, hotel chains managing food safety, equipment maintenance, staff training, and operational standards. Digital operations software for customer-facing environments.
OpsPal Usage
At this time, our clients have achieved the following using OpsPal’s digital operations platform:
Procedures built into OpsPal
Tasks Built
Sites using OpsPal
Tasks Completed
Risk Assessments & hazards built
Join organisations across the UK using digital operations software to transform their facility management, reduce compliance burden, and gain operational intelligence that drives continuous improvement.
Frequently Asked Questions
OpsPal is digital operations software that is changing the landscape of how businesses operate. Please review some of our FAQs.
How much disruption will OpsPal cause to our day-to-day operations during implementation?
Minimal disruption. OpsPal is designed for a phased rollout over approximately 2 weeks to 2 months. You can continue using our existing systems while we transfer your documents and train your team. Most clients run both systems in parallel for a short period before fully transitioning. Staff training takes just 6 minutes per person, and the system is intuitive enough that most team members are confident using it within their first shift.
Can we trial OpsPal before committing to a full licence?
Yes. We offer demonstrations and can arrange trial periods for organisations considering OpsPal. Contact us to discuss your requirements – we’re happy to show you the system in action and help you assess whether it’s the right fit for your operation. Many clients find that seeing their own procedures loaded into OpsPal during the demo helps them visualise the benefits immediately.
Beyond the licence fee, are there any hidden costs?
No hidden costs. The annual licence fee covers unlimited users, system updates, standard support, and cloud hosting. You won’t pay extra for adding staff, creating additional documents, or increasing usage. The only additional cost would be for extra sites beyond your main facility, which is transparently priced as an add-on. There are no per-user fees, no transaction fees, and no surprise charges.
How quickly can we expect to see return on investment?
Most clients report immediate time savings in three key areas: management oversight (real-time dashboards eliminate time spent chasing updates), staff induction (digital training matrices reduce induction time by 40-60%), and compliance management (automated tracking saves hours of manual record-keeping weekly). A typical leisure centre with 50+ staff members often recovers their annual investment within 3-4 months through operational efficiency gains alone – before factoring in risk reduction and improved compliance.
What support do you provide during and after implementation?
We provide hands-on support throughout your implementation, including document transfer assistance, staff training sessions, and configuration support. Post-launch, you have access to our support team via email and phone. We also provide regular system updates, training resources, and best practice guidance. Many clients appreciate that we understand leisure operations – we speak your language.
Do I need to pay for each user?
No, we want organisations using OpsPal to have all their members of staff on the system across all levels if the business including i.e. cleaners, managers, part-time, full-time, and casual staff. Everyone should be using OpsPal. We believe every member of the organisation is vital to the smooth and successful running of your business. Add as many staff users as you need at no extra cost.
What happens if we don’t have a good internet connection?
OpsPal is a live system accessible through an internet connection, where all changes happen in real-time. In the event of a poor or interrupted connection, OpsPal will not update until the connection has been restored.
Will we need any more hardware?
OpsPal can be used on existing hardware, which is an internet-connected device, such as a computer, laptop, smart phone, or tablet. OpsPal is fully mobile responsive, meaning that the screen size will automatically adjust depending upon the device screen being used.
What is the cost?
OpsPal is priced as an annually renewable licence fee based upon an organisation having at least one main site. Additional sites can be added as add-on’s at a reduced additional cost. Please contact us directly for a tailored quote for your organisation.
How quick can we be up and running with OpsPal?
OpsPal can be installed and your staff trained within 2 weeks.
Can we transfer existing forms and documents over?
Yes, OpsPal makes it simple to upload or copy and paste from existing forms and documents.
Where will your data be stored?
The data is stored on the AWS (Amazon Web Servers) in London, we use the same servers as Netflix and other big players to ensure that your data is safe at all times.
Can we use different types of media in the procedures app?
Yes, you can use text, images, or video within the Procedures and Tasks apps. We recommend using videos, as more OpsPal users are preferring digital content to quickly and visually relay exactly the information they require to staff, providing consistency of materials, training and standards that can easily be updated if required.