Expert insights from the OpsPal Team -
Educational articles to help improve how you operate.
Digital Onboarding: Getting the start right for all new staff Your company’s most valuable assets are undoubtedly your staff. Having the right employees with the knowledge and abilities to excel can be the difference between success and failure. To secure and expand your pool of content, engaged, and productive long-term
There are numerous methods and materials available to help you prepare and equip employees to do their jobs better. Indeed, with so many choices out there, it can be daunting to determine which methods to use and when to use them. Moreover, using several training session methods may be the
For your business to grow and maximise its potential, at some point you will need to invest in new software solutions. For full potential to be realised the software will need to align with how your business operates, enabling you to streamline processes, ensure customer satisfaction and reduce risk. There
Modern-day life means we are busier than ever, so it is more important to be able to manage our time well. The fact of the matter is that a lot of us aren’t very good at time management, so anything to help is always welcomed. Using time effectively could help
Unfortunately, mental health problems are common, and this doesn’t stop at work. According to Mind.org, at least one in six workers is experiencing common mental health problems, including anxiety and depression. There are certain things you can do to help look after yourself and make your workplace mentally a better
So What is Total Quality Management (TQM) And How Can it Help Your Business? Total quality management (TQM) is the process of identifying and reducing or eliminating errors in business, the technique aims to ensure employees continuously improve their ability to provide products and services that customers will find of value.
Why is it Important to be Organised? It is important to get the most out of your day, to do this you need to get organised. Being organised can help you focus on tasks and increase collaboration between co-workers. Meeting deadlines and contributing to the achievement of the company will
How to Motivate Your Team It doesn’t matter what team you manage, in what industry, the issue is the same the world out. How do you keep your employees motivated constantly and consistently? It is so important to keep your employees motivated, when an employee is happy, they engage more
The Importance of Keeping a Facility Clean The cleanliness of your facility is important not only for the health and safety of your customers and employees but also for giving greater satisfaction whilst sustaining your brand image. Your space must be suitable for all your customers! Any facility with a
What is Smart Facility Management? Facility management applies to all environments, this could be a leisure centre, hotel, school or factory, and the certain responsibilities the managers undertake will depend on the type of organisation. Whatever your facility, it needs good management to ensure that the day to day running
Risk Assessment Matrix and its Benefits So firstly, what is a risk assessment? A risk assessment identifies and evaluates the threats and risks of a certain situation. Potential hazards are inevitable, however, if you are aware of a potential hazard, it is better and easier to either reduce the harm
Dealing With Unhappy Customers Unfortunately, in any business we are, at some point, going to have to deal with an unhappy customer or two. This could have very little to do with your business, we have all had a bad day and taken it out on someone! However, it is
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