Expert insights from the OpsPal Team -
Educational articles to help improve how you operate.
Risk Assessment Matrix and its Benefits So firstly, what is a risk assessment? A risk assessment identifies and evaluates the threats and risks of a certain situation. Potential hazards are inevitable, however, if you are aware of a potential hazard, it is better and easier to either reduce the harm
Dealing With Unhappy Customers Unfortunately, in any business we are, at some point, going to have to deal with an unhappy customer or two. This could have very little to do with your business, we have all had a bad day and taken it out on someone! However, it is
Running a Successful Sports Facility Whatever the size of your sports facility, the best practices to run a sports facility remain the same. Here we will look at some of the challenges and basics of running a successful sports facility. All facilities face operational challenges. Some of the challenges faced
The Importance of Protecting Your Business From Claims The cost of defending a claim against your business can not only put serious financial pressure on your business but also run the risk of tarnishing your reputation and causing conflict amongst your staff. You could face legal action from an employee,
Facility procedures are the backbone of a well-functioning workplace. It is vital for organisations to standardise their procedures for all workplace operations. So why is it important to have good procedures in place? Defined procedures that are available for all staff set the standard for how work should be done,
According to the Oxford dictionary, a risk assessment is “a systematic process of evaluating the potential risks that may be involved in a projected activity or undertaking.” Risk Assessments are a legal requirement for UK businesses. Many companies still use outdated paper systems. Risk assessment software can pinpoint a risk
So what is cloud facilities management software? Put simply, it is software that allows organisations to manage their facilities from a web-based system. This type of software is designed to help businesses save time and money by properly managing their buildings, assets, and staff more efficiently and effectively. Cloud-based facilities
Having staff is easy; however, building a team is totally different. Employees use their skills, talents, and experience to add value to the organisation. In return, the company compensate them for their work. Having a successful team is more than just people coming into work; it’s about the emotional, intellectual,
The Skill Will Matrix is an easy to use tool to ensure that you can get the best out of your team & is a great way to make sure staff are aligned in the training and development process. Max Landsberg introduced the skill/will matrix in his book, The Tao
Ensuring regular 1-on-1s with each of your direct reports is paramount if you wish to change the culture and increase the team’s productivity. However, it’s not enough. Getting the best from these meetings are the most crucial factor if you want to have a happy, productive staff. Here’s how to
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