Author name: Craig Campbell

G-Cloud-Approved Leisure Software: Buying Just Got Simpler On 24 July, the Government Commercial Agency — the body that used to […]

The Difference Between Having a Risk Assessment and Being Covered By One Here’s a myth worth killing: the law doesn’t

Quest Accreditation in 2026: Why One Day Is Harder Than Two Everyone’s reading the Quest accreditation shake-up for 2026 as

Section 37 Could Jail You for Something You Didn’t Do — Most Senior Managers Have Never Heard of It Most

Am I Wrong for Putting Customers First Over Sales? Every SaaS growth playbook says the same thing: get in front

Leisure Centre Visibility: Why a Big Operator Missed the Same Warning Twice When the HSE release landed about Parkwood Community

Are We Training Managers to Be Nice — When What We Need Is Kind? Is the leisure industry brilliant at

How Many Documents Does It Take to Run a Swimming Pool? Most pool operators I’ve spoken to answer that question

Before You Tell Another Leisure Centre to Get Their House in Order — Is Yours? There’s a particular kind of

Why Your Lifeguards Have Had 60 Training Sessions and Zero Customer Service Training By Craig Campbell | OpsPal | OpsExcellence